Work and Pensions Committee enquiry into progress towards implementation of Universal Credit – Inclusion response 2013

Inclusion support the Government’s objectives in introducing Universal Credit: to simplify the design and delivery of the benefits system, improve returns from work and promote financial independence. However there are a number of areas where the detailed design of Universal Credit could work against these goals. The system will remain complex; there will be less choice in how benefits are claimed and managed; and it is not yet clear what support will be available locally, whether systems and processes will be ready for roll-out, and how Universal Credit will fit with other provision. This response addresses the eight specific areas of concern identified by the Work and Pensions Committee.